Marketing Services
We have a consulting service to help detect business needs and opportunities.
We collaborate in the development of a marketing strategy based on specific objectives.
We develop and implement all necessary marketing actions, achieving the set objectives with the greatest effectiveness.
Consultoría de marketing
Financial Services
Discover the exceptional features that set SIE Technologies apart from the competition. Our IT consulting agency offers a range of cutting-edge financial tech services to help your business thrive.
Technology leasing
El leasing tecnológico, normalmente para periodos de 1 a 3 años, es un modelo de arrendamiento a mediano/largo plazo, que permite financiar las compras tecnológicas (hardware, software y servicios de SIE) en cómodos pagos mensuales o trimestrales.
Como método de financiamiento, los contratos de leasing ofrecen muchas ventajas y flexibilidad. Están disponibles tanto para proveedores de servicio como para usuarios finales.
Pay per use
We have solutions that offer pay-per-use models from various manufacturers, including Datto, Sophos, Stormshield, or StorageCraft. Ask us for the complete list by filling out our contact form.
Flexible credit limit
At SIE we analyze each case individually to adapt to the needs of our clients. If the client needs a higher credit limit, we will analyze their situation and propose alternatives.
Non-recourse confirming (advance payments to suppliers)
This is a service offered by financial institutions to manage payments to suppliers, offering them the possibility of collecting invoices before their due date. This is an advance payment service offered by your own financial institution.
Payment by credit/debit card
Option to pay for orders with Visa, MasterCard and Visa Electron credit or debit cards for purchases processed in our online store.
Payment by direct debit
We automatically charge the client's bank account so they don't have to worry about deadlines or pay bank fees. This method is perfect for small businesses and independent professionals, as it allows payments to be made automatically.
Training services
1
Courses
We offer training and certification courses for the solutions we market.
We offer online and in-person training.
2
Webinars
We have an extensive calendar of webinars on trends, product launches, new features, and tool demonstrations, among other topics.
Professional services
Jumpstart
Eco-Friendly Design
Bank of hours or interrupted working day
Multilingual Functionality
Tailor-made training
Advanced Tech
Turnkey
Licensed
Professionals
05.
24/7 Support
Service levels
1
Standard Support
Technical support in Spanish by email, web and telephone, Monday to Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 9:00 a.m. to 2:00 p.m. (except holidays).
Due to the characteristics of our Technical Support Service (based on industry best practices) and the need to provide the highest level of quality and attention, SIE will not be able to receive Standard Support telephone calls except in exceptional and critical cases (Severity 1 or 2).
2
Support Plus
Soporte por correo electrónico, web y teléfono, de las 09:00 a las 20:00 horas de lunes a viernes, según el calendario laboral vigente en México. Permite reportar incidencias de Gravedad 1 y 2 por teléfono fuera del horario de soporte estándar.
Mayor prioridad en el tratamiento de las incidencias ( en situaciones con el mismo nivel de gravedad, se dará prioridad a los clientes Plus frente a los clientes estándar).
3
VIP Support
Email, web and phone support. Allows reporting of Severity 1 and 2 incidents 24 hours a day, every day of the year.
Maximum priority in the treatment of incidents (i.e., within the same Severity, priority will be given to VIP clients over other clients).
Bank of hours or package of on-site preventive technical support consulting days. This service includes tasks such as system audits, optimizations and updates, training, definition of a contingency plan, etc.
Technical Support
SIE is the official technical support center for almost all the products it sells.
Technical support is provided via phone, email and web, in accordance with industry best practices and with direct support from all manufacturers.
